FREQUENTLY ASKED QUESTIONS

SIGNING UP

  • No need for payments - BG Bridal Gallery sign up is absolutely free!

  • You can find stylish wedding ideas, tips and trends to help make your wedding planning a whole lot easier and BG Bridal Gallery will also make it easier for you to reach out to different wedding professionals local and international.

  • You can sign-up using your email, Facebook and Google account.

    If you’re a wedding professional, email us at info@bgbridalgallery.com to get your sign-up invitation link.

  • Make sure you allow BG Bridal Gallery to receive your public profile and email address.

    If you have unchecked your email during Facebook Sign-up, follow the steps below to reset.

    Access your Facebook profile

    Go to settings > Apps > delete the BG Bridal Gallery App

    Go to BG Bridal Gallery website and sign-up again using Facebook.

    Make sure email address is checked with the info provided

    Continue and you will be signed-in to BG Bridal Gallery using your Facebook.

  • Make sure you allow BG Bridal Gallery to receive your public profile and email address.

    If you have unchecked your email during Google Sign-up, follow the steps below to reset.

    Login to your Google Account and go here.

    Look for BG Bridal Gallery and remove BG Bridal Gallery connected App

    Go to BG Bridal Gallery website and sign-up again using Google.

    Make sure email address is checked with the info provided

    Continue and you will be signed-in to BG Bridal Gallery using your Google.

  • After completing the sign-up request, a verification email is sent.

    Access your email and look for BG Bridal Gallery Verification email

    Click on the verification button to complete the process.

  • After successful sign-up, you can login thru the website www.bgbridalgallery.com.ph

    There are sign-in access on the bottom and top-right corner of the homepage.

    Provide with your BG Bridal Gallery username or email address with your password.

  • We advise to set/update your username and password for your account if your are using Facebook as login.

    Go to your "My Gallery" > Edit Profile > Account Information

    For password:

    Go to your "My Gallery" > Edit Profile > Password

  • No worries, you can easily reset your password.

    Sign-in and process a “Forgot Password”. Reset instruction will be sent to your registered email with BG Bridal Gallery.

ACCOUNT RELATED

BROWSING IDEAS AND PROFESSIONALS

  • After signing-in, you can browse all weddings ideas by color picker, featured, newest and categories.

    You can even save them to your Gallery Boards.

  • After signing-in, you can browse all weddings by color picker ideas by featured, newest and categories.

    Hover on the idea you like and click “Add To My Gallery”.

    Select the Gallery Board(s) you want the idea to be saved.

    You can only add the idea once on each board.

  • Go to your “My Gallery”, by default you will see your Gallery Board.

    Click on “New Board” to add new board.

    To delete a Gallery Board, click the Board > edit > remove > confirm

  • After signing-in, you can browse all weddings professionals by Business Name, City and category.

  • You can follow the professionals you like by following them.

    Click on their profile and click on the FOLLOW button below their profile.

    Now all updates from that professional will show up on your Gallery “Inspiration” tab.

  • If you no longer want to receive updates from that professional, go to “My Gallery”.

    Click on the “Following” tab and click on the Green “Following” button to unfollow.

  • For best mobile experience, we advise you to use Google Chrome or Mozilla Firefox browsers. You can download it from Google Play or App Store.

  • There are few possible causes why videos do not load or play on your browser. You may try to do the troubleshooting steps below.

    Install or update your Flash player. Go here and install the latest Flash:

    Clear your browser's cache and cookies.

    Update your browser to the latest version.

    Temporarily disable your browser's extensions to check.

    Check you Internet connection.

    Reboot your computer.

  • When you experience Error 404 pages when navigating, it means that the page no longer exists.

    Another cause might be your browser had cached the previous access you had. Clear your browser's cache and cookies and check it again. If this does not work, please contact support@bgbridalgallery.com for further support.

SAVE THE DATE

CREATE YOUR PROFILE QUESTIONS:
SHARE YOUR IDEAS QUESTIONS:
LET BRIDES FIND YOU QUESTIONS:
  • Answer: Once Brides are inspired by your wedding ideas, they click on your photo and they can see your profile. That’s why we recommend you upload great wedding ideas (photos).

  • Answer: Yes. Brides can contact you directly through the contact information you provided on your profile. Please make sure that your contact information you provide are correct and updated.

  • Answer: No. We do not want brides to be bothered with many calls. Let Brides find you and contact you if they’re inspired by your wedding ideas (photos).

About Help Center

Welcome to BG Bridal Gallery Help Center, where you’ll find answers to commonly asked questions. Take a look through, as the help you need is likely already here waiting for you.

If your question isn't answered, learn how to report so we can investigate. We will do our best to reply in a timely manner.